At our clothing store, we value providing our customers with quality service and transparent transaction policies. Below are our terms of service, which we explain to you with sincerity:
1.Order and Payment:
After you place an order, we will arrange shipment for you as soon as possible and provide order tracking information.
Please double-check your order information on the payment page to ensure accuracy.
We accept a variety of payment methods, including credit card, debit card and paypal.
2.Return Policy:
If you are not satisfied with your purchase, you can apply for a return or exchange within a certain period of time after receiving the item.
Please keep the item in its original condition, including the hangtag and packaging, so that we can better handle the return or exchange for you.
Returns and exchanges may be subject to a handling fee, please refer to our Returns and Exchanges Policy page for details.
3. Privacy Protection:
We are committed to protecting your personal information and will use it only as necessary.
Your personal information will only be used for order processing, delivery and after-sales service and will never be disclosed to third parties.
4.Customer Service:
If you have any questions or problems, please feel free to contact our customer service team and we will be happy to help you.
We will do our best to ensure that your shopping experience is pleasant and smooth, but also welcome your valuable suggestions to help us continue to improve and perfect the quality of service.
5. accurancy of billing and account information
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions For more details, please review our Risk Management Policy.

6. RETURNS AND REFUNDS:
We are committed to providing high-quality merchandise and excellent service. If you are not satisfied with your purchase, we will assist you with a return or exchange by our return and exchange policy. Please read our return and exchange policy in detail and contact us before returning or exchanging an item.
7. USER RESPONSIBILITY:
As a user, you are responsible for complying with applicable laws and regulations and these Terms of Service. You agree not to use our Services to engage in unlawful, infringing, fraudulent, false, harassing, threatening, defamatory, obscene, offensive, or otherwise unlawful conduct. You also agree not to interfere with, disrupt, or disrupt our Services and their related systems.

8.GOVERNING LAW

When completing your purchase, a billing statement including 'snowdoves.com' and the country code such as 'HK', 'UK', etc. would be displayed on the payment page and/or your card statement.

All purchases will be processed by our respective entity in the corresponding country as indicated by the country code in the billing statement and are governed by the Local Law.

9.Rules update
We reserve the right to amend the terms and conditions and declare them effective. If we do not agree, we will stop placing the order.

We thank you for reading our Terms of Service and please feel free to contact us if you have questions about any of the terms or policies. We look forward to providing you with the highest quality fashion products and services and building a long-lasting relationship with you.