Dear Customer.

Our return policy is designed to ensure that you enjoy a hassle-free shopping experience at our clothing store. It is with sincerity that we explain our return policy to you:

Return Policy Overview:

We understand the importance of shopping for clothing, so if you are not satisfied with your purchase, we are happy to offer you a return. You can request a return within 30 days of receiving the item.

Return Conditions:

To ensure a smooth return process, please note the following conditions:

• Merchandise must be in its original condition, unworn, unwashed or undamaged.
• Please make sure to keep the hangtags and packaging of the merchandise and send them back with your return.

Return process:

1. CONTACT CUSTOMER SERVICE SUPPORT: Please contact our customer service team before returning an item, stating the reason for return and providing order details.
2. Return Eligibility Verification: Our customer service team will verify your eligibility and assist you with the return process.
3. Ship the item back: Once your return has been approved, you can follow the instructions to ship the item back.

Shipping Responsibility:

• Shipping costs incurred during the return process will be your responsibility, unless the item is of questionable quality or we shipped the wrong item.

We want to provide you with more protection by having a transparent and friendly return policy so that you don't have to worry about the risks of shopping. If you have any questions or need further assistance, please feel free to contact our customer service team.

Days of support for order cancellation:
You can cancel your order up to 24 hours before the item is shipped. Please note that once the item has shipped, the order cannot be canceled, but you still have the option to return it.
Return Method Instructions:
Please contact our customer service team before returning your item so that they can provide you with detailed instructions on the return process.
Items must be in their original packaging intact with all accessories and tags attached.
Returned merchandise will be inspected and processed for a refund. Refunds will be made to your original method of payment within 7 business days of receiving the returned item and completing the inspection.
We are committed to providing you with the best shopping experience, please feel free to contact us if you have any questions or need further assistance.

Contact: support@snowdoves.com

Thank you for choosing our clothing store, we sincerely look forward to providing you with the best quality fashion products and services. We value your trust and are willing to listen to you and make continuous improvements to enhance your shopping experience.

Sincerely.