Here are some questions we often receive, hoping that these answers can help you better understand our services:

1.How long does the delivery time for the order take?
We usually arrange shipment within 24-48 hours after order confirmation. The delivery time depends on your location and the selected delivery method. Generally, orders are delivered within 7-25 working days 

2.How can I track my order?
You can log in to your account through our website, check the status of your order, and obtain a tracking number. By tracking the number, you can track the real-time location of your package on the logistics company's website.

3.Can I change or cancel an order?
If you need to change or cancel your order, please contact our customer service team as soon as possible. We will do our best to meet your requirements before the order is shipped. However, please note that orders that have already been shipped cannot be changed or cancelled.

4.Can the product be returned or exchanged?
We support the return and exchange of products that comply with the return and exchange policy. If you are not satisfied with the received product or have any quality issues, please contact us as soon as possible after receiving the product, and we will provide you with guidance and assistance for returns and exchanges.

5. How to contact customer service?
You can contact us through the online chat tools, customer service email, or customer service phone provided on our website. Our customer service team will be available to provide you with support and assistance at any time.
If you have any other questions or concerns, please feel free to contact us at any time. We are willing to listen to your feedback and work hard to solve your problems, ensuring that you have a pleasant shopping experience.

Thank you for choosing our service. We look forward to providing you with the best service experience.
Sincere greetings,